The Thrifty car rental service at this airport has relatively good service. However, they can be somewhat misleading by claiming that the road insurance is mandatory for everyone. During my second rental, I unknowingly paid for it. But subsequent rentals with Thrifty didn't have this issue. I now think there might have been a problem with that particular car, which is why they suggested I buy it.
Great customer service! The receptionist was welcoming , friendly and efficient. The cars offered to us to choose from were brand new, clean and spacious.
About QEEQ:10.0/10
Great service, very comprehensive. Best deals overall: best comprehensive insurance, free tank of fuel, and clear explanations.
2H de retard pour recuperer la voiture
Personnel tres deasgreable
Mauvaise voiture donnée = refus de ma part = menace d’attendre 2h de plus si je prennais pas la voiture proposee
Voiture tres sale : sable, bouteilles vides …
The thrifty receptionist at MIA airport told me that I could get a refund for the unused fuel if I pre-pay the fuel. So I ordered it. I returned the car with almost full tank and they didn’t issue the refund. And they told me it’s not refundable. It is a complete fraud! I was cheated almost $75!
First car was high mileage and wouldn’t start the second morning due to bad battery. Jump started and returned car for a replacement which took a morning of our holiday
Una Señora de Dollar fue una super malcriada, teniamos 2 reservas 1 inicial y otra al momento de entregar el 1er vehículo y recoger el 2do era ilógico hacer una fila inmensa si acababamos de entregar un auto y teniamos q recoger el 2do pero los muchachos del lugar de entrega resolvieron amablemente ya q teniamos un compromiso y estabamos tarde
Me dieron un auto que no solicite. El tiempo para que me lo dieron fuer largo, muchas personas esperando, no solamente en el counter sino tambien en el estacionamiento. Era tan larga la espera que acepte un carro que no fue el solicitado porque ya no podia esperar mas.
The car oil change light came on during my rental.... I think they should have better knowledge of when to change the oil of their vehicles.... fortunately there was no problem with the car.
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Richard Wesley
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