CAR RENTAL REVIEWS ON DOLLAR AT AUCKLAND AIRPORT, AKL

Car was good and pick up and drop off were easy. No issues at all. No hard sell for extras, insurance etc. It was quick and painless.

Great prices on my rental. I will happily use you again in the future.

Nice clean and comfortable car. Pleasant, competent staff. Great location. Just wish it had been available for the duration of my trip instead of a week.

Very good app

Very satisfied, good attitude.

Fantastic value for money and service, highly recommended.

Very easy booking process, used the app

Excellent service

Smooth booking experience

Poor Service for pick up and check in. No signs at airport for pick up. No invoice sent when requested twice.

Comprehensive service and new condition！

Comprehensive service ，very nice！

ALL GOOD.

ENOUGH GOOD.

Everything was good..

Very satisfied

車両は小型SUV(Kia Niroと同等クラス)ではなく、ガソリン車のKia Sentosでした。スタッフの説明は「Busy seasonだから」 ほぼ新車(走行距離3126km)で良かったけど、ハイブリッドのつもりだったのでガソリン代が2倍以上かかった。 あとdollarはHertz/Thifty系列だと知らず店舗カウンターを見つけられず、やむなく他の店舗スタッフに聞いて分かった。

特になし

Overall a very positive experience with the exception of the pick up at the airport.

May be a map for the pick up location at the airport.

One person serving, no vehicle matching what we ordered, car not cleaned on outside.

Thanks for the friendly service

thanks

Our flight was originally scheduled to arrive at 7 PM, but it was delayed by over an hour. By the time we got our luggage, it was nearly 7:30 PM. The car rental location was right outside the airport exit, sharing a counter with Hertz. The staff was very meticulous and enthusiastic. We had to take two highways and needed to prepay with the rental company. After completing the paperwork at the counter, we followed the signs and walked a few minutes to the parking lot to pick up the car. We got a small SUV, which locals drive frequently. The car was relatively new, with just over 30,000 kilometers on it, and it was very clean inside. Dollar offers great rental rates, and we will choose them again next time we visit New Zealand.

They didn't provide the specified model and damaged my suitcase. When I contacted them, they didn't respond.

The counter stuff was nice at first, but when I pointed out to them that the fuel tank wasn't full, the girl made up a story saying it was a gauge problem, that others had the same issue and the tank was indeed full. That was a lie because twice I filled it up and it showed perfectly on the panel. That means Dollar did not give me a full tank as I deserved.

It was all good

A bit out of the airport but quick shuttle bus

As always just easy to deal with

A little out from the airport but quick bus