CAR RENTAL REVIEWS ON ALAMO IN ADELAIDE

Usually use Alamo or one of its partners as they rarely disappoint. Good value, quality cars and friendly staff

Price drop protector had no effect on the final price.

Booked a Kia Rio but was swooped to another old and small Mitsubishi Mirage. Otherwise everything else was gooD

Great service nice car

Easy to deal with

Staff were friendly. I asked for a free upgrade but they politely declined and I paid for an upgrade.

I always book through Easyrentcars and love it!

Had a parking lot hit and run. Alamo immediately processed the 4000.00 deposit which was converted as a Canadian credit card was used. When the claim was finally settled for 1800.00 the funds were returned in Au $ dollars triggering conversion losses in excess of 300.00. The deposit should have been held and not processed untill all charges were confirmed which would have eliminated the currebcy losses.

Staff was very helpful and getting the car was a smooth process. The car itself was fantastic. The only issue is limited boot depth which doesn't allow for a pram + large luggage. Large luggage was kept in the back passenger seat. This is not an issue with the car, but maybe a point to note for future renters.

Was a good experience thanks heaps

Easy to follow cheers

Difficult to find the customer service base at adelaide airport. There is no indication on the booking that its shared with enterprise car rental bookings. Sign should be bigger or change your name to enterprise car rentals.

Like: Enjoyed the hiking very much
Dislike: Was raining most time

Amazing service

Very satisfied

The car went well and was reliable. It met my needs.

All very smooth.

Counter staff were great. I was very impressed with the service especially late in the evening. I would have liked there to be someone at the counter when I returned the car as I had been able to remove a mark on the back bumper that had been listed on my condition report. I had the product with me that I used to do this and would have liked to donate one of these to the staff. It's not hard or expensive to do if you know what to use. Apart from some very minor cleaning I think I returned the car in better condition than I received it. I'm not saying this to boast - just to share a few kitchen cleaning secrets that can be used for other things. The product I used was developed by NASA to clean the space shuttles and is typically used to clean and polish Corning Ware cooking pots. I'm not crazy about 3 speed Toyota Yaris. When I booked I thought I was going to be driving another vehicle and was surprised to discover that there was a Yaris. I did think that I was going to be driving a Kia Soul. They handle horribly on freeways which I use often. Once the speed reaches 80km/hr the engine begins to squeal. Over that speed at 100kms/hr it can be unbearable even with the radio on. It is very difficult to listen to for extended periods of time. I went on one journey for a day away and when I returned home I was exhausted - and just from having to deal with this high-pitched loud engine noise. I have recently discovered that I have Aspergers Syndrome which affects my sensory levels. It explains why I experience certain things in ways different to most people. I am unusually sensitive to certain sounds. Hey, I don't expect this to be a 'masterpiece' :) The six days I used your service I was very happy generally to be able to go about my business as if I was using my own car. I felt very comfortable and secure using your service. I will be very happy to use your service again. I did have a great stress-free week away from home. Thank you.

It was a bit tricky at first. The price kept changing up. I persevered and finally was able to find the price I was looking for.

just a small criticism nothing major we were not told we could just leave the car and come into the terminal to return it so were looking around for someone to give the keys to.

the price drop was awesome, thank you so much!

We rented the Alamo car through National. That was a bit confusing and the communications was poor.

See Alamo comment

I was very impressed with the customer services and also the booking system.

Great platform for car rental.

I am pleased with the pick up procedure, but drop off procedure could be better if I was informed that no one at drop off location

I should be informed that no one at the drop off area. I have to ask AVIS counter and was told that just leave the car there and lock it then walk inside to see the agent

Got an unexpected upgrade to a slightly larger car i30. Car was newer model and drove well. Didn't like lane assist feature and wasn't sure how to disable this, felt like I wasn't in control of the vehicle. Warning flashed each time I started the vehicle for service reminder, apparently this vehicle had been serviced but they're unable to clear the warning. Communicating this to customers on pick up would be helpful

Easy to book and pay. No issues

Car was unsafe had 2x bald tyres, fuel tank was not full on pick up, I did show attendant he agreed I also took photos, vehicle had numerous scratches that where not noted on booking also showed attendant, all he said was take photos. I dont rent vehicle to then spend half hour looking over the vehicle and taking photos so I dont get charged for things I didnt cause. Terrible experience wil never use Alamo again or recomend!!