CAR RENTAL REVIEWS ON HERTZ IN ADELAIDE

The car rental service was good.

Very good, big company, renting and returning the car were both convenient.

The lady at the counter was very friendly and patiently answered all our questions.

Hertz had upselling. The charges at the Hertz counter were a bit over ten AUD more than stated in the QEEQ order. Everything else was good.

Hertz counter staff and drop off staff - 10 out of 10

No need to queue, car pickup was quick and easy

Car provided was Hyundai A30, smaller than booked car. So it was a tight squeeze for us with 4 adults and a baby

The Hertz staff were extremely pleasant and helpful

I was very happy as a first time user

Staff helpful. Good vehicle.

Fast and cheaper

Good service from the rental company

Well pleased with the car. Probably you could have told us it didn't have GPS so we didn't spend time looking for something that wasn't there, but minor inconvenience.

Satisfied, convenient, fast, the car was in good condition.

Hertz provides excellent cars and great service.

Fast service, great customer service

Very satisfied

No lines, got the car immediately

Okay

The rental process was very convenient, and the staff were welcoming. This experience was much better than the one I had in the UK.

There is a Hertz counter at Adelaide Airport. However, when I collected my luggage and went to pick up the car, there was no one at the counter. I had to go directly to the airport parking lot, where several rental car companies have their parking areas. It was fairly convenient.

Terrible experience. It was my first time renting a car, and I specifically chose a Subaru Outback with four-wheel drive. However, when I picked up the car, they gave me a two-wheel drive Tucson with less space, weaker power, and not four-wheel drive. I called customer service, who told me to contact the rental company directly. They said it was an equivalent vehicle, but how can a car worth over 40,000 be equivalent to one worth just over 30,000? The wheelbase and length are completely different. Just because they are both SUVs, it doesn't mean they are the same class! The experience was extremely frustrating, felt like I paid to be mistreated, and they didn't even refund the price difference.