Got an unexpected upgrade to a slightly larger car i30. Car was newer model and drove well. Didn't like lane assist feature and wasn't sure how to disable this, felt like I wasn't in control of the vehicle. Warning flashed each time I started the vehicle for service reminder, apparently this vehicle had been serviced but they're unable to clear the warning. Communicating this to customers on pick up would be helpful

Easy to book and pay. No issues

Was a good experience thanks heaps

Easy to follow cheers

Staff was very helpful and getting the car was a smooth process. The car itself was fantastic. The only issue is limited boot depth which doesn't allow for a pram + large luggage. Large luggage was kept in the back passenger seat. This is not an issue with the car, but maybe a point to note for future renters.

I am pleased with the pick up procedure, but drop off procedure could be better if I was informed that no one at drop off location

I should be informed that no one at the drop off area. I have to ask AVIS counter and was told that just leave the car there and lock it then walk inside to see the agent

Amazing service