CAR RENTAL REVIEWS ON ALAMO IN PORTLAND OREGON

Like: Staff greeted promptly. Very efficient. Upgraded at a discount to a very new larger car. Everybody was friendly.
Dislike: Office is slightly off airport. Not a big deal

It took an hour to pick up the car. The company needs to improve its system.

Like: The whole process was super easy, from reserving the car online, to pick up and drop off. We went to Portland for the eclipse and we're having a hard time finding an available car. We found a minivan on easycarrentals at a great price and I booked it. I wasn't sure if it would be there when we arrived, but it was and we were on our way in no time!

Like: I had a terrible accident because use of a truck tire in the middle of the I-5 freeway, and the Alamo staff were Soooooo nice to me! There was very substantial damage to the car as a result of the accident, and I could not avoid going over the tire. They were very pleasant!!

Picking up and returning the car was very convenient.

Like: Nice, comfortable vehicle that fit the 5 of us well...
Dislike: The Tahoe was well equipped and included a number of high-tech features, but nothing was shown or explained to us when we picked it up. Pretty much figured it out on our own...

Service standards are good... The insurance recommendation is reasonable.

Dislike: Extra fees that I did not know about at airport rental site.