CAR RENTAL REVIEWS ON ALAMO IN INVERNESS

Vehicle was in excellent condition.

All good

The car was just right for us. It had been cleaned thoroughly before we picked it up and it was exactly what we needed. Unfortunately there had been a problem at pickup, where we were told that they didn’t have any more automatic vehicles left at all. It was a bit stressful as I don’t drive manual, but eventually they sorted it out and we got the car that we had booked.

Good platform, easy to use.

This experience was excellent and will definitely use and recommend your company thank you.

The picture of the rental was a van and the vehicle type said it sits 7 or more, to all of us we were getting a van, thats what we specified. When we got there they gave us a SUV with a single flip up seat in the back - NO ROOM FOR LUGGAGE and WOULD NOT FIT 7 ADULTS. We had to rent a 2nd car just to fit everyone and the experience was horrible, she didn't know how to fix the problem or how to rent a car at the counter. We had to rent another one online and wait for the reservation to come through to Alamo's system. We were there for 2 hours trying to fix this, it was insane and in the end nothing was complimentary or even reduced in price - total scam, very unhappy with all of this.

No problems, great service

Service was satisfactory.

The car was a bit old, but its condition was good and it safely completed the trip. The staff's attitude was also good.