OPTIMO RENT CAR RENTAL REVIEWS IN ITALY

It was nice service except that they tried and did sell a washing service which I never had in my previous bookings

We had to bring the car back clean (in- and outside). You can buy a washingticket. Normally you can bring a car back dirty without any cost.

The service from booking to the end was smooth and easy

All perfect! Very happy

Their actual name is AUTOVIA which is super confusing to understand you came to the correct place, no signs at the airport at all, hard to understand the schedule and where to take the parkingo shuttle.

The car was new and expected in the price range. It wasn’t perfectly clean but it wasn’t dirty.

I recommend EasyRentCars to everyone because of the great rates

Excellent service. Need to provide better instructions on how to get from airport to their station. We took almost 2 hours to find them.

Excellent service.

Avoid Optimorent (Autovia)! E.g. when you take away the car they tell you to touch with your fingers (!!) the bottom edge of the car for scratches. When you return they will blame you for minor scratches and try to steal extra money from you. If you can not avoid them, make detailed video on all parts of the car. Use mirror to check the bottom edge of the car. Is it funny? No, you will not laugh when they blame you for ‘damages’. They seem to be cheap but they will be very expensive at the end. Use other rental company to avoid problems!

Auto perfetta, una bella ypsilon seminuova

Tutto ok

Had to replace a car because the battery was off. It took us extra 2 hours to replace the vehicle. We were also charged extra 10 euros for cleaning although we kept the car clean. Spent 4 hours in total at rental office during our 3 days vacation. Very dissatisfied.

Great staff! Great guys! Thank you to all the staff from the Malpensa Autovia! Grazie!! Un saluto speciale a Dottore Priolo e ai suoi amici!!!

I will repeat the experience with you!!!!

Counter staff exceeded expectations - 10 point for Optimo Rent in Trieste airport thanks to her. Car Fiat500L wasn't what we booked(Ford focus) but it has more space in rear seat. And after temporary made modification we got lugged easily to car.Engine power in Italy was little too smooth.

Damaged car but they were all itemised on the documents. Only half tank, again was on documents. Not pointed out at the time but wasn't a problem on return.

un desastre.

Great value. Was a little hard to find staff in the parking lot and on check out we had to highlight several more scratches and dirt on the car but this was not too problematic. Giving it back went quite smoothly.

did not have the level of car i had ordered so they upgrade me to the next level

Car was good with no problems apart from a horseshoe shaped crack in the windscreen that had not been noticed by the staff fortunately it did not cause any problems but could have smashed completely especially on some of the unmade Sicilian roads had a stone kicked up. Now we are being charged 81Euros for a slight scratch on the wheel hub cap.

Booking was straight forward but directions to the pick up place were completely wrong. It said walking distance of terminal but on arrival we were told it was the wrong place so had to walk back to the terminal and get a shuttle bus. These need to be amended to avoid confusion and time wasting.

The person working at the Autovia counter was very helpful, nice, and efficient.