Terrible customer service. Extra charges that were not mentioned at the time of the signature of the contract. Based on YELP reviews, several people have been in the same situation.
The pick up process was poor and with us, as well as with other clients there were many issues. Several parties mentioned they regretted booking with them. Staff was unfriendly and unprofessional. Washroom was filthy. Car was filthy and sticky on inside, contained garbage, medication and rental sheets of three (!!) other parties, indicating when it was cleaned for the last time! Please see the attached photos.
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