CAR RENTAL REVIEWS ON GLOBAL RENT A CAR IN FRANKFURT

The car was pretty good. However, because one gas station near the airport was under renovation and another one couldn't take credit cards for some unknown reason, I had to return the car without a full tank. For 440 km, the average fuel consumption of the Toyota was 6L, and they charged me €70.62. They showed me the receipt on an iPad and said they would email the bill to me later. In the end, I didn't receive anything in my email, but my credit card showed a charge of over €83, which was extremely frustrating!

I received the car that was booked which is a Ford Mondeo Estate. Car condition was excellent, very clean and exterior of car was without blemish. It has served me faithfully and without problems throughout my stay in Europe. Overall check in and out experience was smooth and without concerns. Highly recommended.

Provided me with very competitive pricing, and a peace of mind with zero excess insurance. I appreciate that one can just make a booking halfway across the world, and on the day of pick up, get my car with zero problems.

I didn’t get the SUV I reserved but they gave me a smaller car and I was so pissed off like they wanna reap people off

Not bad.

Like: I did not want a GPS in the car, was told I would get it anyway, it did not work
Dislike: Signs at the Airport showing where to return Rented cars should be more visible. I almost missed the exit. Last year I needed three attempts

Very satisfied

New car, good service, convenient, no hassle with the return process.

The store staff could handle issues flexibly.

global is sold to europcar. so that you must to go terminal 1 to pickup.. its so far from t2.

you are wonderful.. i only trust to you in the world.

The staff is professional and did not ask or promote additional packages .

Vehicle and its condition are perfect. Staff could be more customer oriented and friendly.

It's okay, small company with strict rules

They did not have the car despite me being there on time. The inspection was a fraud, attempting to attribute issues that weren’t real or within normal course of wear/tear of rental cars. No wonder they have a 1-star rating!

Helpful staff

On arrival I had to wait nearly an hour with 4 children as there was only one person working at the desk. When I returned the car I realised I left my tablet under the passenger seat for safe keeping, when I called to them to retrieve it they said they didn't see it and I should email the office, nearly a week later I still got no reply!!!

The staff was an older lady who seemed very unfriendly, which was quite unpleasant.

Good

Perfect

Very good

Very good, but had difficulty finding the gas station.

Good. Arrived early in the morning, waited a short while and then completed the paperwork.