The foreigner who gave the keys explained everything clearly and had a good attitude.

There were only five or six people in line, but I waited for about 30-40 minutes. The front desk staff, who looked Chinese but was an ABC, kept forcing me to buy insurance. I told them I had already purchased all the necessary insurance, but they still insisted on selling their additional insurance. It was a horrible experience. No one was responsible for checking the car's condition when I picked it up, so I'm worried they might blame me for previous scratches.

When I arrived, there weren't many people, so there was no line. However, I couldn't find the shuttle bus and had to walk after asking someone for directions. They told me my reserved car wasn't available and tried to upsell me another model, which cost more.

When I went to pick up the car, they didn't give me a convertible due to the rain and charged an extra $40 per day. Later, I checked the order and realized they were supposed to be the same model. The rental company and the store were scamming together. Not reliable, will use Hertz next time.

素早くレンタルできたので、とても良かったです。

とてもわかりやすくて使いやすいです。