Wonderful Tazzy hospitality

The staff's attitude is average.

Drop-off place hard to find. We got up-grading to Toyota Camry

The car seemed to have been roughly handled by the earlier customers. The car was not properly cleaned. The air con had a strange smell when switched on. We had to return our car 18 days earlier than the scheduled date due to death in our family. We had called apex if we could return it in Hobart (we had picked it up from Launceston) but they refused. Even though we were grieving and had to leave immediately they did not give us that option. We had to drive to Launceston in the middle of the night and then the after hours drop of location was not open so we waited for 45 minutes, all this with a small 2 year old toddler. After that we have been chasing apex for some refund (we booked for 24 days and returned it after 6 days) as we used up only 1/4th of our booked days and due to extenuating circumstances. All places like hotels, bnbs, airlines refunded/waived extra charges when we provided them our reason and documents. Apex guys are refusing to coordinate and refund us any money. We will never book from apex again.

Easy rent cars has always been a great platform to get rental cars at good prices.

Have used Apex before, and once again found them to be excellent. From pick up to drop off everything went smoothly.

Easy to find good deals and book.

The car was great. Just what I needed to get around town at a good price. The staff were friendly and more than happy to pick me up and drop me off at the airport