Staff very nice,,Car was new and clean

The worst rental experience ever. Couldn't find the company upon arrival, and no one answered the phone. Ended up waiting for a long time with children late at night. Signed a bunch of contracts and paid a deposit. During our rental period, we had a flat tire and replaced it at a local repair shop. We couldn't find the same brand tire, so we used a different one. After returning to our country, we were charged over 700 RMB because the tire wasn't the same brand. Multiple appeals to the platform were rejected. The after-sales service on other platforms like Ctrip and Fliggy has always been excellent. Never using this platform again. Everyone, be cautious, especially for international travel, with language barriers, they make you sign, and then deduct your deposit after you return. Stick to big platforms with better service.

Very convenient, the procedure is quite simple. It takes about 10 minutes to rent or return a car.

I suggest there is agent from chic car wait for customer at arrival international airport and bring to caunter. Because we dont know the caunter located at domestic airport.

nice new clean car

booking with ease

Check the car carefully for chipping and damage to the wheels. This company intends to cut off your deposit at the first opportunity.