The store's service is quite good, but the car was really old. It's the first time I've encountered a car with 50,000 kilometers, whether domestically or internationally. Plus, the first car they gave me was faulty, and it was only fine after they replaced it.

2 hour queue just to get the car. Those with children who had just joined the queue were put to the front of queue which is totally unfair. No communication from staff. Could not cope with the demand. Incurred a flat tyre. Unanswered phone calls to numbers at Cagliari airport and the service/call put line. After 1.5 hours finally spoke to a lovely lady who organised someone to change the tyre in torrential rain. Also rang back to advise it would be longer than she originally told me. Which I was grateful for. They also need some customer service Training. Lady at desk who provided car was very pleasant though.

Good experience from counter staff, very pleasant and efficient.

Booking was easy and I registered for discounted prices which I save £37. Will use again

Over the internet we make a reservation (completed): car Fiat 500 = 30€. When we came ob the airport we get Peugeot 108 and have to pay 85 more €. So for fu*king Peugeot 108, 2 days, we have to pay 115€.

Extremely slow service, it took two hours after arriving to finally get the car. No easily visible signs anywhere at MXP, which made both pickup and drop off even more frustrating.