Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.
About QEEQ:10.0/10
Customer service was amazing and tried their best to arrange for alternatives and kept calling Ace car rental for us while we were waiting to be picked up from Sydney international airport for more than an hour to get hold of them.
Customer service was awful. Staff were rude. Hidden costs were so astronomical that I decided not to proceed with the booking. THEN I was charged a $75 cancellation fee. Never EVER will I recommend this company again.
“Fantastic experience and definitely will recommend”
About ACE Rental Cars:10.0/10
Like: Price. Dislike: I don’t mean to be rude but our driver just smelt a little bit.
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Customer Service
Very good and very easy.
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View more >Dislike: I don’t mean to be rude but our driver just smelt a little bit.