My booking was for a Jeep Renegade or similar vehicle, which I paid extra to get. I was totally disappointed at hatchback Kia Stonic that was provided.
About QEEQ:8.0/10
It was evident that AVIS representatives were not happy with a third party booking. Not sure if will book through third party again.
Unreasonable extra charges! The car rental company offered the choice to return the car with a full tank or not, but despite refueling to a full tank, we were still charged over 100 euros! Throughout the trip, the fuel we purchased ourselves cost far less than these additional charges. During the return inspection, the engineer confirmed everything was fine but then turned around and deducted money from us, demanding fuel receipts. It’s absurd because self-service fuel stations don’t issue receipts! Honestly, AVIS uses their size to exploit customers. Extremely disappointing!
AVIS and Budget share the same counter. There were quite a few people picking up cars at Rome airport, and I waited for almost an hour. The car was in good condition, and returning it was even easier. Since the fuel was used up, the return desk just took the keys and signed off, and we were good to go. Very convenient.
It's was very great to take a car and go through all Amalfi coast. Car was for me and my girlfriend, so we satisfied totally.
About QEEQ:10.0/10
Very quick to find a car.
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