Poor communication between agents

L.Martin

Thailand

Reviewed: Wed, Jan 15, 2020

About Budget: 9.0 /10

Request for child seats not passed to Budget from Easyrentcars. No seats were available at location because it was high season. We needed to purchase seats from a competitor hire company at a cost of 2.5x quoted by easyrentcars eating into our spending budget for the holiday.

About QEEQ: 10.0 /10

Intermediate | Toyota Altis or similar

1 days rental

Relevant Reviews on Budget Phuket International Airport

Lilith Cissie

Thailand

1 days rental

Reviewed: Tue, Apr 30, 2019

“Good”

About Budget: 8.0 /10

Not bad

Dana Frank

Thailand

1 days rental

Reviewed: Fri, Aug 29, 2014

About Budget: 8.0 /10

The service was good. We added some insurance, so the actual cost was higher than the price on the reservation, around 310 THB per day. As it was our first time renting a car abroad, we accepted it for safety reasons. Budget doesn't have a counter inside the airport arrival hall, so we had to walk to the rental company. Fortunately, it wasn't far, and you can see it right outside the airport. When returning the car, they drove us to the departure hall entrance.

About QEEQ: 10.0 /10

Stephan Fernandez

Thailand

5 day rental

Economy | Toyota Yaris or similar

Reviewed: Thu, Jun 11, 2020

“Easy rental process and great value. Car was very new as well”

About Budget: 9.0 /10

car was almost brand new. finding the location was a little bit confusing as it is located in a separate terminal which you have to go out to get to. service on pickup and drop of was great, the guy who checked the car upon return even brought us to the nearest petrol station to refill instead of us paying the rental company rate which was a really nice touch.

About QEEQ: 10.0 /10

super easy and the best rates i managed to find