Very rude staff, good booking site and good vehicle.
R.Eyre
Thailand
Reviewed: Fri, Jan 31, 2020
About Budget:7.7/10
I very rarely complain but for your information the two ladies at the budget desk were the most rude and disinterested staff I have ever come across. For future, I would suggest that they are spoken to so it doesn’t happen in future.
Overall very satisfied, vehicle condition was clearly documented during handover. But the rented GPS device was not easy to use and couldn't find many locations.
Couldn't rent the car. Upon arrival, Budget said we hadn't paid the deposit. I had clearly paid 100 yuan on Taobao. They gave me a different and more expensive price.
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Very rude staff, good booking site and good vehicle.
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