Initially, they said the reserved model was unavailable and tried to upsell us on an upgrade. After we firmly declined, they provided the original model. Be cautious of this.
The service of Hertz was very good and patient. Although we had some trouble getting from the airport to the store, we eventually rented a satisfactory car.
The return process was very quick and efficient. Almost ended up getting insured due to communication issues when picking up the car, but overall satisfied!
“Good check in getting the car but slow hand back and attempt to bill me extra which was not correct.”
About Hertz:7.3/10
They could not check the car in quickly as it was a 30 day hire. I was there for almost an hour and a half whilst their computer gave problems. They then tried to bill me one day extra at a high day rate when I actually handed it in a day early! They then corrected this but I must look at my statement next month to ensure they did not bill me extra.
About QEEQ:9.0/10
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