Wonderful

Only one staff member, long waiting time

The service was just okay, communication was acceptable, but this was the most troublesome car rental experience I've had in years.

Booked a car of BMW X1 SUV type but they didn’t have the car available or similar so got downgraded to a Holden astra sedan. The car was in great condition though.

Greta service form easyrentcars.com. Helped with the my questions quickly.

The car was nice. The Autocruise works excellently! I relly like the feature. Also, the Apple Play work wonders when navigating

Price protector did not work. I searched again and could find a car RM600 cheaper. Work on that!!!!!

Dishonest business practice of Alamo by claiming extra fuel cost on return which they cannot verify and substantiate. The rental of a medium SUV (BMW X1) was downgraded to a compact economy hatchback (Audi A1) at the original booking charges. It was substituted without prior notice. The matter was not pursued at the time of pickup as I was running very late to attend a meeting @ 900am due to a 2.5 hours flight delay of arrival. I am reserving my right to dispute my credit card charges.

Great booking platform, easy and straightforward.