Shortchanged

C.Tiau

Australia

Reviewed: Mon, May 13, 2019

About Alamo: 8.3 /10

Dishonest business practice of Alamo by claiming extra fuel cost on return which they cannot verify and substantiate. The rental of a medium SUV (BMW X1) was downgraded to a compact economy hatchback (Audi A1) at the original booking charges. It was substituted without prior notice. The matter was not pursued at the time of pickup as I was running very late to attend a meeting @ 900am due to a 2.5 hours flight delay of arrival. I am reserving my right to dispute my credit card charges.

About QEEQ: 8.0 /10

Great booking platform, easy and straightforward.

Medium SUV | BMW X1 or similar

1 days rental

Relevant Reviews on Alamo Perth International Airport

Rita Galsworthy

Australia

1 days rental

Reviewed: Tue, May 7, 2024

About Alamo: 6.0 /10

Only one staff member, long waiting time

Yale Valentine

Australia

1 days rental

Reviewed: Mon, Oct 16, 2023

About Alamo: 4.0 /10

The service was just okay, communication was acceptable, but this was the most troublesome car rental experience I've had in years.

A.Thing

Australia

1 days rental

Medium SUV | Mitsubishi Outlander 7 Seats or similar

Reviewed: Wed, Dec 4, 2019

“Wonderful”

About Alamo: 9.3 /10

Keep up the good work

About QEEQ: 10.0 /10

Thanks for making car rental a breeze

F.Alkhatib

Australia

1 days rental

Compact | Holden Astra or similar

Reviewed: Fri, Aug 31, 2018

“Fabulous Perth”

About Alamo: 8.4 /10

Like: Driving in Australia has always been enjoyable and fun especially when you have good wheels.
Dislike: The insurance for zero access is kind of exorbitant. Almost the price of the car rental. If this can be reduced, it will be more attractive.