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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3060306356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3060306356
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Good, but they are extremely picky about cleanliness upon return

Reviewed: Fri, Jul 20, 2018
About Atlas: 8.4 /10
Like: Best price I could find
Dislike: Everything was good except how picky you are about the cleanliness of the floors especially since your cars don’t have floor mats. This is Australia and it is normal for some sand to get in the car and claiming that this “destroys the car” is simply ridiculous. You should at least have a small brush at the office for us to clean the car with, because paying a $100 cleaning fee for some specks of sand is preposterous. Also just put some mats on the floor to save everyone frustrations.
Economy | Nissan Micra or similar

Relevant Reviews on Atlas in Australia

Antony Delia

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Compact | Hyundai Accent or similar
Reviewed: Thu, Nov 15, 2018
About Atlas: 2.0 /10
The distance from the airport was unclear, and there were no clear instructions on where to wait for the shuttle. After making numerous calls to customer service, I finally found out where to wait, but the shuttle took a long time to arrive. At the rental office, there was only one person working, who was overwhelmed and it took a long time to get the car. When I wanted to return the car a day early, I called the local office during business hours but no one was available. They told me to wait for twenty minutes, but I waited for an entire hour with no contact. I eventually had to call customer service again to get in touch. Such a waste of time!!!!

Sidney Zimmerman

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Reviewed: Fri, Oct 12, 2018
About Atlas: 10.0 /10
Communication was very smooth, they even picked us up from the airport and took us to the store.
About QEEQ: 10.0 /10

H.Ferreira

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Compact | BMW 320i or similar
Reviewed: Wed, May 29, 2019
“Woeful”
About Atlas: 5.0 /10
Well well, firstly what was advertised was $89 per day plus insurance. When I got to Atlas rental the lady behind the counter proceeded to explain why I was an idiot to use easyrent cars platform. Then proceeded to charge me an additional $300 for insurance and extras. Overall, poor service, poor 3rd rate experience. As someone whom travels extensively and rents vehicles on a regular basis I won’t be using Atlas again - furthermore, I ended up with two insurance policies for a 2 day car trip and paid $400 for these - crazy. Anyway the trip was good, however atlas (no thank you)
About QEEQ: 8.0 /10
Easy

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Medium SUV | Kia Sportage or similar
Reviewed: Sun, Apr 28, 2019
“When handing back the car I found your staff member to be extremely rude.”
About Atlas: 7.3 /10
Better customer service especially on return, your customer service would not listen about pre-existing damage.

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Compact | Hyundai Accent or similar
Reviewed: Tue, Mar 26, 2019
“I'll reserve judgment when we get our bond back. Reading Google reviews does not inspire confidence.”
About Atlas: 5.7 /10
Bad condition externally with scratches and bumps; dirty interior and smelled of stale cigarettes.

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