Staff at airport were very pleasant and efficient. There's a 5 minute walk from the terminal building to collect the car. Once given the keys I was on my way. Smooth, quick efficient process from start to finish.
About QEEQ:10.0/10
Price Drop Protector I have used EVERY booking, but it's never kicked in. So it makes me wonder if it really works (or is it just that I've been lucky and always booked at the lowest price?).
Thought we would be getting a corsa with air con but got a yaris with no air con.
No return instructions and it took three attempts to find the return area as labelled hertz not firefly
Chosen car size not available, offer a minibus! As only luxury cars available and they wanted me to pay more or wait an hour. Argued it out and they found me a car. Staff were very nice, but I was late for my meetings as a result of messing about with waiting for the car.
No queue for car at rental desk, friendly staff, told us the best place to fill up with fuel at the end of the rental, a very smooth collection and drop off process
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