Easyrentcars perfect, Green Motion below expectations

There wasn't a long wait time in line, but the customer service tried to upsell expensive insurance.

Shocking, hidden charges awaited me at pick up. Wen't and booked Hertz in the end,

I wasn’t happy with the attempt to upsell me when I picked up the vehicle - I can only think the staff must be on significant commission if they achieve this. Only glad I picked it up, not feeling my sharpest after a long haul flight. Otherwise excellent.

All very easy

Green motion takes a little long on pick up and they try to upsell unnecessary insurance. Vehicles usually good condition and price is competitive. Location is usually away from terminal at airports. Would use again of price is right

It took 40 minutes to pick up a pre-booked car. The counter staff were incredibly slow. In that time only 3 cars were booked out. A new bus load of customers then arrived and as there was no queuing system in place I had to stop the member of staff who was about to serve one of the later customers when it was my turn. The car was dirty and had lots of damage so the check took another 30 minutes. It was the worst car hire experience I have ever had.