Poor.

It was my first time renting a car abroad, so I was a bit confused initially. However, after carefully reading the instructions, I managed to find the rental place without any issues. PS: Good English skills are necessary to avoid communication barriers.

The work efficiency is too low, and the queue time is too long.

Renting a car was very convenient, but my English isn't very good, so communication was a bit difficult.

Long lines, waited over an hour, no car choice, the assigned car was not the model we booked.

Drop of was a nightmare. I was not able to find the point. Therefore I missed the evening. However the agent said that she were there in the office. We confused about where to part, an we not even checked the office as we though it is close. It was not, but we did not reach the office because we did not find the drop off parking lot.