Easy to book but crappy old vehicles

Counter Staff good and efficient. Spent a long time on pickup to inspect car as took out our own insurance, but happier to document this in the beginning rather than argue later.

Affordable, easy to deal with. Used before and generally happy with service offered.

For the price really couldn’t argue, offered to upgrade to a nicer car for €6 per day but we didn’t need it. The Hyundai coupe was ample for our needs. Was a little well driven motor, but got us from a-b. I had my over excess cover, and they weren’t pushy to take their damage waiver, which was very refreshing!

Very helpful and they were trying their best even in a very busy pick up time. All good!

I ordered Toyota Aygo,but we got Fiat Punto. At the office they told us that the Toyotas were finished, but I just wonder why they offer the car for rent, if they do not have it? i do not like Fiat Punto, Iwanted Toyota Aygo, but I did not get it, which was a problem for me, as Fiat was a very weak car and not with the characteristics of Toyota, no matter what upgrade it might be!

There was couple of minor scratches on the plastic bumper, no dent, no real damage, just scratches. Every car has couple of them at least, especially when driving on greek roads. However, they charged 660€ for the damage. For the damage they are not going to fix ever. Even the clerk admitted that it will “most probably stay”. They are making real good money out this “damage” business and I am wondering how this can be legal. I checked and the whole new bumper for hyundai i20 costs half less.

Fortunately I bought full Axa insurance. However it isn’t really care free, because anyway you must cover the damage and then apply for the refund. The settlement should be direct, between car rental company and EasyRentCars / Axa.