“All good, car, rental stuff, pick up and drop in all went smooth. Positive booking and experience!”
About ABBYCAR:9.7/10
Counter stuff very helpful and professional. Car was very good with only cosmetic scratches from previous usage - something which was noted straight away from the despatch lady who done the car paperwork with us.
Overall good experience!
The rental company did not inform us that the car pickup involved a local staff member shuttling us from the airport. We spent a long time looking for the pickup point only to discover that the staff member had just left with another group. The elderly lady at the counter couldn't recognize our car rental documentation and refused to give us the car. After much difficulty, she finally allowed us to ask a younger staff member. The younger staff member recognized the rental documents and notarized translation but informed us that our magnetic stripe credit card couldn't be used to freeze the deposit, only for purchases. In the end, despite having already purchased full insurance from the rental company, we had to buy their €90 insurance and pay a €200 cash deposit. The rental car had a strong smell of cigarettes and was not new.
I paid for a car with 60 40 back seat split so I could fit 3 people and a rented bike in. They didn't have one so my plans were rather ruined. Other thha that it was fine
Brilliant Service Flight delayed 7 hours still able to pick up car at 2am with no fuss (although 25 euro out of hours cost - which will get easy jet to refund). Would 100% use them again. No extra cost's like most others try too.
About QEEQ:10.0/10
Would use again liked the price quoted was price paid not hidden extras charged on arrival.
“I would rather pay more to start with than deal with crooks.”
About ABBYCAR:8.0/10
On returning the car a 1cm scratch was found underneath the rear of the car. The staff went straight to it although it was out of sight but did little to inspect the rest of the car. They then charged me EU50, which he wanted in cash but I paid by credit card, but stamped my return invoice as no damage. This is obviously a scam but when you have a flight to catch you have no time to argue.
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