Used the Alamo "Skip the Counter" option which saves having to queue at the desk. Just go straight to the garage and pick the car you want from those available in your group.
Needed to extend our rental for a couple of days due to unforeseen circumstances but this was easily arranged by phoning them.
The best car rental company I've ever used! I especially love the option to choose your vehicle, the self-service pick-up, and the super quick return process.
Reserved a mid-to-large SUV Jeep Grand Cherokee or similar, but only JEPP Compass and FORD EDGE (rental car introduction says similar level should be Explorer) were available. Downgraded without price reduction, lots of upselling, such as paying for upgrades, GPS, insurance, etc.
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Customer Service
Good experience from Alamo and EasyRentCars
Relevant Reviews on Alamo Los Angeles International Airport
Tammy Macaulay
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