This was the most problematic car rental experience I've ever had! We waited in line for 4 hours to get the car, and the reserved model wasn't available. They gave us a problematic car with no fuel instead. Throughout the trip, the car had various issues and eventually broke down halfway, delaying our trip by an entire day. Customer service wasn't helpful either. Thankfully, the hotel owner helped us communicate with the rental company. It took two months of coordination with the rental platform to get a refund for the taxi fare incurred due to the car exchange. Hertz going out of business is not without reason!
“Wonderful service from Hertz Malpensa T2, and great drop off service at Malpensa T1. Thanks Easyrent”
About Hertz:10.0/10
We landed up at Malpensa Terminial 2 instead of Terminal 1 which was a good thing in retrospect. Great service. Car was even upgraded. Well done Hertz
About QEEQ:10.0/10
Easy, user friendly website. I like the option of finding cheaper prices. This saved us a few dollars. Well done
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Customer Service
Great value and Super easy to use the app
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