Wonderful service from Hertz Malpensa T2, and great drop off service at Malpensa T1. Thanks Easyrent

The Italians' English is really poor, but their attitude is good, although slow.

Excellent value for money, very affordable prices for renting a good car. The staff were polite.

This was the most problematic car rental experience I've ever had! We waited in line for 4 hours to get the car, and the reserved model wasn't available. They gave us a problematic car with no fuel instead. Throughout the trip, the car had various issues and eventually broke down halfway, delaying our trip by an entire day. Customer service wasn't helpful either. Thankfully, the hotel owner helped us communicate with the rental company. It took two months of coordination with the rental platform to get a refund for the taxi fare incurred due to the car exchange. Hertz going out of business is not without reason!

Long waiting time and low efficiency. There was only one person ahead, but I waited for an hour.

Cars were great but one car not ready at pick up time. Waited about an hour

Great value