Awkward place to find but fantastic car in great condition.

A small scratch cost me over 2600 AUD from the damage deposit, and a month later, there is still no detailed invoice. Emails remain unanswered.

Waited a long time (30 mins) for pick-up and had to call twice. Even after the driver arrived, my name was not on the pick-up list which means my request for pick-up was not even passed to the driver. After arriving at the car rental, it took almost 30 mins to process my booking with the staff having to key in my details into the system twice. All in all, it took almost 1.5 hours before I can even get to drive. Even after drop-off, nobody attended to me even after standing there for 15 mins with staff walking off elsewhere.

Will definitely use this platform for booking in the future. It is easy to use and my experience booking through Easyrentcars were great.

catching the shuttle is a pain

It was a brand new car which had done 18 kms Amazing ride enjoy a lot

Waited 1.5 hours to get picked up No one was picking up the phone I had to ring Kuala Lumpur to get someone to actually answer the phone It was really frustrating I’m so so disappointed We were so late to our destination No proper apologies