First i rented a Toyota Camry and i got a Hyundai sonata, and that was not that bad, when i was receiving the car there was a minor scratch in the right bottom corner that i told the Zoom about and they stated this is a minor thing but when i returned the car they stated that his is a new scratch and they made me pay $500 for it, this is unfair for 2 reasons
1 - i did not scratch the car
2 - i had a full insurance on the car.
why did i pay almost the same amount of the car rental on the insurance if it does not cover me
as for Zoom they need to reconsider their customer service policies and they have to be fair with customers
About QEEQ:10.0/10
I loved the application except one point that it was not clear that the car rental place was away from the airport.
“Staff were the best car hire experience I’ve had. Pleasant, easy to deal with, and funny to boot!”
About ZOOM:9.7/10
Good car, great experience. Car hire a little out of the way but not inconvenient - that element is 4/5, but otherwise all 5/5. Would come back every time.
Trop loin de l'aéroport - Trop long pour l'attente de la navette - Trop long pour récupérer le véhicule
About QEEQ:8.0/10
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