I had a discussion at return, as they inspected the car and told me all is OK, then they charged me for missing fuel. I was still in airport so I went back to the office in parking and I was told indicator was missing a line. I shown them the receipt of refuelling which was consistent with the km of the rental, and told them the gun was clicking out showing full tank and indicator was probably faulty.
Only after a long discussion with another employee the charge was removed from my invoice.
The vehicle was in good condition, and the rental and return process was convenient. However, it seems like we didn't receive a formal receipt when returning the car; they just verbally confirmed it was OK. Not sure if there will be any issues later. The price through QEEQ was much more affordable.
The car I rented had a flat tire. After putting on the spare, I drove to another Hertz location, and they replaced the car right away. Great service. The only downside is that Hertz's phone service is quite inefficient, but that's common among car rental companies.
“Easyrentcars was a very smooth process. Hertz was a long wait at pick-up but otherwise excellent.”
About Hertz:9.7/10
Very long queue at the counter. Had to wait nearly an hour to pick the car up. However, the process itself was very smooth, the car was exactly as described, pretty much brand new and very clean.
About QEEQ:10.0/10
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