Easyrentcars was a very smooth process. Hertz was a long wait at pick-up but otherwise excellent.
B.Steele
France
Reviewed: Tue, Jun 25, 2019
About Hertz:9.7/10
Very long queue at the counter. Had to wait nearly an hour to pick the car up. However, the process itself was very smooth, the car was exactly as described, pretty much brand new and very clean.
I had a discussion at return, as they inspected the car and told me all is OK, then they charged me for missing fuel. I was still in airport so I went back to the office in parking and I was told indicator was missing a line. I shown them the receipt of refuelling which was consistent with the km of the rental, and told them the gun was clicking out showing full tank and indicator was probably faulty.
Only after a long discussion with another employee the charge was removed from my invoice.
Picked up the car in Marseille, France, very smooth process. Rented a Golf but got a Peugeot 3008 instead, which had more space and better performance, and it was automatic. However, renting late made it expensive, and the one-way rental fee was high, totaling 7300 for 6 days. Met some fellow travelers who returned the car in the same city, costing much less, and they got a Mercedes.
I booked for a Peugeot 2008 but it was not available. I was given a car of the same class, Fiat 500x, but with a trunk way smaller. The car was really thing for my luggages.
Wasn’t sure if I’d get the car I’d been promised at such a low price, only downside was how long i had to que at the counter
About QEEQ:10.0/10
Excellent service from start to finish, very easy to use
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Easyrentcars was a very smooth process. Hertz was a long wait at pick-up but otherwise excellent.
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