Over a month after I returned the car, they suddenly charged me 500 CAD without explaining the reason. I kept asking, but they never gave me a response.
Renting and returning the car were both convenient. There were no hidden fees. However, the car had a minor issue; the right rear door couldn't be opened from the inside.
Returned the car early, but the Avis store at Vancouver Airport insisted that they would refund a CAD 75 voucher, saying we could call Zuzuche to get it. When I called Zuzuche, they asked if I had a recording, or they needed a handwritten receipt? It's not about the CAD 70, but the fact they promised something and then didn't deliver. A verbal promise should count too.
Very convenient, picked up the car at Vancouver Airport. The car was in great condition and the service was very efficient.
About QEEQ:10.0/10
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