great overall experience

Charged an extra $50

We almost paid double the price. They added extra insurance and refueling services that we didn't need. Luckily, we checked the bill before going through security and noticed the amount was far off from our reservation. Since RentACar website had no consultation option, we went to the counter and explained the situation. The staff was helpful and canceled the extra charges. We were fortunate! The counter service advised us to always check our contract before taking the car. We couldn't relax for a moment; if we had noticed this back in our country, it would have been impossible to resolve.

There are plenty of staff at the airport counter, so despite the number of renters, I didn't have to wait long. Returning the car was easy with the airport signs, and staff were available immediately upon arrival. Everything went smoothly. Due to a change in my trip, I extended the rental by two days with a quick phone call. The service was good.

Very satisfied

Stood at Alamo desk and quoted 1200 dollars, still stood at the desk went onto easyrent and got exactly the same car for 400 dollars - amazing!