The car rental company was fantastic . And i really can’t say enough about the staff . I can’t remember the young ladies name but she really made the whole experience a breeze . I would really recommend this company to any .
About QEEQ:10.0/10
This company was great to work with . I didn’t see that much of a price drop . But it was a good experience just the same .
The overall service was very mediocre. We told the Europe Car staff several times that we wanted medium insurance, but they secretly switched it to premium and made us pay for it. Really disgusting.
We actually rented an MG that had only run about 10,000 km, but both the accelerator and brakes were very loose. The long-distance drive on the highway was terrible. Definitely avoid! Moreover, the price we paid at the store was much higher. We booked a Mitsubishi but ended up with an MG.
Disappointing.
The gentleman that served me during pick up was on a earpiece and was processing things at an extremely slow paced (furthermore I arrived late with my family and all were tired). Things were not explained clearly and proceeded to getting me to sign.
The gentleman that served me was very friendly but when I asked him very clearly about the petrol issue (because I drove from somewhere relatively far but the tank shows full still), he told me all is good and money will be released. However, I realised after a few days that I was charged an extra for petrol (I would not be so disappointed if the staff told me earlier on after the check).
About QEEQ:8.0/10
Probably the second time or more that I’ve used EasyRentCars. Comfortable with the platform, Explanation of insurance, selection of car etc. Looking forward to the next ride.
Car return at terminal 3 and 4, the key drop off inside the building, a little bit hard to find, no sign board show where is the key drop off point. I asked around.
About QEEQ:8.0/10
Good
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