Disappointing.
The gentleman that served me during pick up was on a earpiece and was processing things at an extremely slow paced (furthermore I arrived late with my family and all were tired). Things were not explained clearly and proceeded to getting me to sign.
The gentleman that served me was very friendly but when I asked him very clearly about the petrol issue (because I drove from somewhere relatively far but the tank shows full still), he told me all is good and money will be released. However, I realised after a few days that I was charged an extra for petrol (I would not be so disappointed if the staff told me earlier on after the check).
About QEEQ:8.0/10
Probably the second time or more that I’ve used EasyRentCars. Comfortable with the platform, Explanation of insurance, selection of car etc. Looking forward to the next ride.
The service staff who attended to us were very warm and patient. We bought additional insurance from the rental company, and our language skills weren't very good. Worried we hadn't communicated clearly, we asked many detailed questions. The staff patiently answered all our queries.
The parking lot was hard to find when returning the car. After missing it, we had to circle back, resulting in a 17-minute delay. The store did not inform us during the return, but a month later, we received a notice of a charge, deducting one day's rental fee for the 17-minute delay.
The staff provided good service, but the efficiency was too low. It might be related to the bizarre requests from the people before me, but I had to wait for over half an hour. Meanwhile, several groups from the car rental company next to us had already finished.
A decent car rental company with affordable prices. You only need a translated document to pick up the car. The model was in great shape with only a few thousand kilometers on it. I can't remember the exact mileage since it's been a few months, but the car was indeed very new!
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Looking forward to a better experience.
Relevant Reviews on Europcar PERTH AIRPORT
Eric Habakkuk
-
-
-
-
View more >Dick Susan
-
-
-
-
View more >Upton Newton
-
-
-
-
View more >Miles Judson
-
-
-
-
View more >M.Zunaidak
-
-
-
-
View more >Dislike: nothing