Requested a manual transmission. Were given an automatic. Pick up process took so long that we took what we were given. Very disorganised - staff had no idea which car our key belonged to. Actually walked round the car park till a car opened! Long queue of customers when we came to drop car back but they kindly let us walk through & just gave the key to lady behind the desk.
About QEEQ:10.0/10
Very smooth booking process although it sadly doesn’t carry through to the actual collection of the vehicle.
My reservation was forcibly canceled without my consent due to a train delay. They even required me to specify the car model to cancel the reservation.
Alamo said there have missing rope in the trunk. However, when I rental the car, the rope already missing. And they deduct EU$ 31.07 from my deposit.
About QEEQ:10.0/10
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