Las Vegas to Los Angeles

The car's condition was good, performance was excellent and it was relatively new.

Satisfied

The staff kept trying to upsell things like car upgrades, insurance upgrades, and returning with a full tank from their gas station. I declined everything, and the staff seemed a bit unhappy in the end.

Promoted insurance

The line for picking up the car in Las Vegas was extremely long, taking more than half an hour to line up and over an hour to get the car! I originally booked a mid-size SUV, Jeep Grand Cherokee, through QEEQ. However, upon arrival, I was given a standard SUV, Kia Sorento. I don’t know if it was QEEQ or Alamo that switched the vehicle. The most frustrating part was that when returning the car in LA, even though I had refueled it completely, Alamo charged me an FSO fee, which is for refueling services, costing about $50. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage. Terrible service, absolutely garbage.