The car rental location at Las Vegas Airport is very convenient, with many rental company counters all in one hall. We arrived early, so there were very few people in line and the rental process was very smooth. The car pick-up hall is large with clear signage, and there were many models to choose from within the same class, at least 10 cars or more.
The Alamo sales representative insisted that we buy additional personal liability insurance, saying that our package did not include it. We went back and forth for over an hour. Later, we carefully looked at the car rental receipt and saw that it did include the additional insurance (though only the state's minimum coverage). We discussed this with the manager on duty and had them sign. Surprisingly, they then said, 'You can choose to buy this insurance if you want.' In conclusion: we were initially misled into buying it, but then we got a refund. It was a very unpleasant experience.
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Great low cost rental booked a few hours before pickup
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