San Francisco - Monterey - Paso Robles - Kingman - Grand Canyon - Las Vegas - Los Angeles

Overall everything was good, and the process was quick.

Arrived at 10 PM, not many people, fast queue. I booked a 'Mid-size SUV' on Zuzuche, but the counter staff told me it was a standard SUV, not full size. The Zuzuche website couldn't switch to English, so I couldn’t argue with him. If the website showed the vehicle model correctly, it should have been full size. This was frustrating. If the website could switch to English, I could have argued my case. I was very dissatisfied with this. Finally, he agreed to upgrade me to a Toyota Highlander for free, which was the type I booked in the first place, as if he was doing me a favor. I hope you can communicate better with rental companies so the reservation can show the exact model we are entitled to. This would make on-site communication easier.

Excellent service, hassle-free procedures

Convenient and fast

San Francisco Airport has almost all the well-known car rental companies. Just take the shuttle to the rental car center; there are counters on both the first and second floors, very convenient.