Pickup and drop-off were very efficient.

The car was great. Very clean and in excellent condition. The process of obtaining the pre arranged booster seats could have been better. This caused a delay as they weren’t readily available, but not too much of a big deal.

The booking process was easy and the price was excellent

The waiting time was quite long, the longest I've experienced in any city or country I've visited. The service attitude was good, but the initial car they provided was quite old, so I requested a replacement. Waiting for the car took a long time, and they were understaffed.

Pick-up and drop-off were extremely convenient

No navigation system. Other companies offer free navigation and free car upgrades, but this company downgraded me. I booked a Ford SUV, considering the safety of American cars, but they gave me a Hyundai. When I asked why it wasn't a Ford, they said it's the same category. Speechless.