Overall it was okay, but they charged extra fees and didn't refund them.

Excellent service without excessive upselling of additional services. The pickup and return process was efficient and convenient, and the car was in good condition.

No issues at all, choice of vehicles available on the day, whole process was faultless.

The car exceeded expectations and the lady who served us at the car collection point was very helpful and pleasant.

First time used platform and all went well.

I mentioned to Ayana Mahamed (who was working the counter at National at the Calgary Airport) that my wife and I took this trip to celebrate our 25th anniversary, and he VERY graciously upgraded us from a tiny economy car to a small luxury SUV. He was awesome. National is awesome. We are SO grateful :)