Everything is self-service. When I asked how to install the rented car seat, they said they couldn't explain due to legal risks. You have to solve everything by yourself. Staff will only tell you where to pick up.

Both pick-up and drop-off were quite convenient. It's not a specific model; they give you a range of vehicles to choose from in the parking lot. You just pick the one you like and drive off. Returning the car was easy too, they just checked the fuel level.

There was not a single Corolla available. The self-service kiosk had a Chinese language option but I wasn't allowed to use it, and instead I was directed to the manual counter where they insisted on selling me insurance. The agent kept saying 'unfortunately' when I refused. As an experienced driver, I was very careful and made it safely through Los Angeles, San Francisco, and Las Vegas without any incidents.

Great service

After arriving at Los Angeles Airport, we waited for the shuttle bus to the rental office. The driver even helped with the luggage. It took about ten minutes, very convenient.