Extremely friendly staff, none of the aggressive insurance selling that people warned about. They just suggested buying insurance, but I showed them my policy from home, and they didn't push further. The process was very pleasant and straightforward.

Great car, easy return, no lines

The service staff we encountered were quite average in attitude. They tried to sell insurance and a full tank of gas, but after we declined, they didn't push further. We were free to choose any car; the RAV4 has a larger trunk compared to the Jeep, fitting three large suitcases and one small suitcase.

Pickup at San Francisco Airport is very convenient. You can choose any car, the condition is good, and the return process is quick.

The customer service adds numerous insurance fees without consulting the customer, significantly increasing the rental cost. Very dissatisfied!