Return process was quick, but finding the location was difficult.

When returning the car, they lifted the spare tire compartment to check, but the staff did not show us this check when we picked up the car. They thought we damaged the spare tire and we had to wait 15 minutes for a senior staff member to confirm it wasn't us. It wasted a lot of time and scared us. We've never had to check the spare tire when renting a car before, and they didn't mention it beforehand. This is very unfair.

The vehicle was old and the fuel gauge was low. They charged a full deposit for dirty floor mats, which seemed like a scam. The deposit was more expensive than the rental fee. Thai Rent a Car is not a reliable company. I suggest cleaning the car before returning it to avoid issues.

最初から最後までとてもスムーズで満足^_^ また利用します。 次回はハワイとオアフで

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Cool Car , Good service

We will rent from easyrentcars again next trip