Overall, very satisfied with the service. The car was relatively new and clean.

Our car was upgraded which was a nice bonus. Have used them before and always happy with the service and ease of pickup and return.

Always great prices and good selection of vehicles and companies on offer.

Have used Thai Rent A Car before and have always been happy with service and their vehicles.

Great prices and selection.

I didn't get a separate mail with pdf voucher though it was needed at the check-in dask. So I had to use expensive internet to get confirmation from sight and it was jpg-format. In spite the girl needed pdf she made a photo of voucher from my phone screen and let me go. Now I'm looking forward to debloking my funds from credit card.

There were too many existing scratches that is impossible to go through during pickup process. The car need serious polishing which would buff out all the scratches to let the customer a fresh car to start with. Return was misleading where during pickup was told to return to where we pick up the car. But on the day of return, it's a different area.