The vehicle was in excellent condition, almost brand new. Initially, we added a GPS, but later found that our Huawei phone could navigate using the internet. When we requested to remove the GPS, the staff initially said no, but eventually upgraded our car instead. This type of sales approach is acceptable.

Very, very poor. Given the wrong car pick-up location and vehicle, had to queue at the counter again. Clearly supposed to get a full tank of gas, but intentionally given only half a tank and charged for a full tank.

It was my first time renting a car abroad, so I was a bit confused initially. However, after carefully reading the instructions, I managed to find the rental place without any issues. PS: Good English skills are necessary to avoid communication barriers.

Delayed for an hour because the car had no keys

Very good