The staff had a good attitude.

1. The car was not clean when I received it. There was ash under the seat and a suspicious liquid in a mineral water bottle. 2. They found an excuse not to refund the deposit. No one smoked during the trip, but they showed a photo claiming someone did and refused to refund the deposit. 3. After forcibly withholding the deposit, there was no feedback at all. I only found out 3 months later when I inquired myself.

There was one person on duty at night. I picked up the car after resting at the hotel, and there were three staff members during the day.

Picking up the car was a smooth process. Staff was also very polite and service oriented. However, cleanliness of the car can be improved.

Very good platform to use as the price is much lower than if rented the car from the counter

Like: Fast friendly service, great rates and easy pickup and return. No need to wait for shuttle.
Dislike: A bit tough to call them 10min ahead for drop off, especially if I am the only person in the car, and the roads to airport requires full attention. But I really love the easy drop off point.